PRIVACY POLICY

Last updated: 14 September 2026

Sell As Is Townsville (“we”, “us” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store and disclose personal information when you visit sellasis.com.au, submit a property enquiry or communicate with us.

Information we collect

We may collect information including:

• Your name, phone number and email address
• Your property address or suburb
• Your preferred selling timeframe
• Information you voluntarily provide about your property or circumstances
• Website usage information, such as pages viewed, device information, browser information and interactions with our advertising

How we collect information

We may collect information when you:

• Submit a form on our website
• Contact us by phone, email, SMS or social media
• Interact with our Facebook or Instagram advertisements
• Visit our website, including through cookies, pixels and similar tracking technologies

How we use your information

We may use your information to:

• Respond to your property enquiry
• Contact you about your property and possible selling options
• Arrange a confidential, no-obligation property assessment
• Provide information or services you request
• Operate and improve our website, advertising and enquiry process
• Measure advertising performance and website activity
• Maintain business records and meet applicable legal obligations

Disclosure of information

We may disclose relevant information to trusted service providers who help us operate our website, communications, customer-management systems and advertising.

Where necessary to respond to your enquiry, and where appropriate or with your consent, information may also be shared with relevant property professionals, service providers or potential property buyers.

We do not sell your personal information.

Third-party services

Our website and enquiry process may use third-party services, including GoHighLevel, Meta platforms and other website, communications, analytics or advertising providers. These providers may process or store information in Australia or overseas and operate under their own privacy policies.

Cookies and advertising technology

We may use cookies, the Meta Pixel and similar technologies to understand website activity, measure advertising results and improve our marketing. You can limit cookies through your browser settings, although some website functions may be affected.

Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Access and correction

You may request access to personal information we hold about you or ask us to correct inaccurate information by contacting us using the details below.

Marketing communications

If you receive marketing communications from us, you may opt out at any time by using the unsubscribe option provided or by contacting us. We may still send communications necessary to respond to an active enquiry.

Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy or as required by law.

Privacy enquiries and complaints

If you have a question, correction request or privacy complaint, please contact:

Sell As Is Townsville
Email: [email protected]
Website: https://sellasis.com.au

We will take reasonable steps to review and respond to your request or complaint.

Changes to this policy

We may update this Privacy Policy occasionally. The current version will be published on this page with its latest revision date.